Refund policy
We want you to be satisfied with your purchase from Meera Be Natural.
Returns
We accept return requests within 30 days of delivery for eligible products.
To be eligible for a return, the item must be:
- Unused and unopened
- In its original packaging
- In resalable condition
- Accompanied by proof of purchase
Because skincare and personal-care products are hygiene-sensitive, opened, used, or partially used products are generally not eligible for return or refund, unless the product arrived damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery. Include your order number and clear photographs of the item and packaging when possible. We will review the issue and determine the appropriate replacement or refund.
Refunds
Once an approved return is received and inspected, we will notify you of the refund decision. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or card issuer.
Return Shipping
Unless the item was damaged, defective, or sent incorrectly, customers are responsible for return shipping costs. Original shipping charges are generally non-refundable.
Cancellations
Orders may be canceled before fulfillment begins. Once an order has been processed or shipped, cancellation may no longer be possible.
Non-Returnable Items
For health, hygiene, and safety reasons, opened or used skincare and personal-care products cannot normally be returned.
Contact Us
For return or refund questions, please contact us through the contact information provided on our website.